Blackberry
Q: Why BlackBerry?
A: BlackBerry is only for businesses? Not anymore! BlackBerry can now be for everyone individuals, consumers, kids, even hackers and hardcore computer users. BlackBerry can be fun too You can now run chat software today more efficiently than many other handheld wireless devices, for example! MSN, ICQ, IRC too!
Apart from other push email solutions, Blackberry has these advantages:
Longer battery life:
Blackberry consistently lasts longer than other handhelds like PalmOS. PalmOS: Certain models of PalmOS machines have excellent battery life. PalmOS handhelds have much faster CPU's which drain batteries fasterRuggedized:
Blackberry handhelds survives drops much better than other handhelds such as Treo's. PalmOS: There are some models that are ruggedized, but on general, BlackBerry is far more ruggedized.Data Loss Prevention:
Everything is written to flash ROM on the fly, even your email drafts, so you don't need to make backups like you would with Palm.Security:
All connections use 128-bit encryption. Therefore the applications need to be signed before they can be accessed. The Blackberry comes with the capability for a remote-controlled lobotomy in case your Blackberry is ever stolen. Blackberry also requires cyptographic signing by RIM before the application can access the BES or databases, assisting with the prevention of viruses or spyware.Email Software:
The email on the Blackberry is superior to the other wireless push email software, even the recently available Treo push email software; PalmOS: You can use Goodlink to improve things on the Treo platform, but it's still a Palm platform with the included disadvantages listed elsewhere.Stability:
Uptimes well over 60 days are getting common on BlackBerry nowadays. Not nearly as common for Palm handhelds. PalmOS: Much harder to have this stability especially after adding lots of third party software that runs 24/7 in the background.Always On, No Connecting Needed:
The BlackBerry is like a wireless Cable/DSL connection. It's always there. No connecting needed. It may not be as fast as a home cable/DSL connection, but it's always-on. PalmOS: Most models require you to manually reconnect especially after it's been in standby for a while, or you turned it off. It is improving though.No power button needed:
Unlike on Palm handhelds, on the Blackberry, it uses so little power, you just put it down -no need for a power button at all. You can electronically turn off via menus, for those times like airplanes, etc, but with email reception of 4 to 9 days (assuming data-only usage) there is almost no need to turn off the unit.
Q: Camera How do I turn off the clicking shutter sound?
A: There is not an option or setting on the Blackberry to turn off the shutter clicking noise you hear when you take a picture.
- There are two known workarounds to silence the shutter click:
- Make a phone call immediately before you take your picture.
- Plug in a headset to the Blackberry while you are taking the picture.
Q: Where can I get additional information on Blackberry?
A: Additional Blackberry information can be found at www.blackberry.com, or by simply calling DOCOMO PACIFIC at +670-483-CARE.
Q: Will my Blackberry 8830 work on DOCOMO PACIFIC's GSM network?
A: Unfortunately it will not work on DOCOMO PACIFIC's GSM network, because the BlackBerry 8830 operates on 900/1800 MHz GSM frequency band and DOCOMO PACIFIC GSM frequency operates on 1900 MHz. But, it will operate on DOCOMO PACIFIC CDMA network.
Q: Will my Blackberry 8830 work in the U.S.?
A: Yes, the BlackBerry 8830 will operate on the CDMA network in the U.S., but not on the GSM network because the BlackBerry 8830 only operates on 900/1800 MHz GSM frequency band. All U.S. GSM Carriers operate only on 850/1900 MHz GSM frequency bands.
Q: Which GSM network does the Blackberry 8830 support?
A: The BlackBerry 8830 operates on GSM 900/1800 MHz frequency band therefore it will work on majority of the Asian and European countries operating on those specific frequencies. (NOTE: All U.S. GSM Carriers, to include Guam and Saipan operate on GSM 850/1900 MHz frequency).
Q: Will I be able to use my BlackBerry Handset outside Saipan?
A: Yes, you are able to roam with our roaming partner in the continental U.S. We are continually working on expanding to other roaming destinations.
Q: Is my Blackberry BREW & MMS capable?
A: No, Unfortunately the BlackBerry 8830 is not BREW & MMS capable. However, your Blackberry 8830 will be able to web browse, send and receive email & stay on top of your business.
Q: Can I download Ringtones & Wallpapers from FX?
A: Ringtones & Wallpapers are NOT downloadable via FX WAP.
Q: What Blackberry devices are available?
A: BlackBerry 8707g, BlackBerry Bold 9000, BlackBerry Curve 8320, BlackBerry Curve 8900 and BlackBerry Pearl Flip 8220.
Q: Which GSM only Blackberry devices are available?
A: BlackBerry Curve 8320, BlackBerry Curve 8900 and BlackBerry Pearl Flip 8220.
Q: How much will it cost to own a Blackberry?
A: Blackberry devices vary in price. For unlimited data plan, the monthly recurring charge is $39.50 per month for 24 month agreement. And a data rate plan of $49.50 is also available for 12 months. Voice calls are charged based on current DOCOMO PACIFIC rate plans available. All other charges such as long distance and other value added services will be added.
Q: Does Blackberry Support Bluetooth?
A: Yes, depending on your purchased Blackberry handset. For example, Blackberry 8830 is Bluetooth capable.
Q: Are photos viewable on Bluetooth?
A: On your BlackBerry you can:
- Pan, zoom and rotate images with image manipulation tools
- Save images to your Pictures List to store them on your device
- View embedded images within .doc and .pdf files
- View and save images in email attachments
- View and save images with your device browser
- Set images as your device wallpaper
Note: Some features require BlackBerry Enterprise Server v4.0 or above and the BlackBerry Attachment Service.
Q: What OS (Operating System) does Blackberry use?
A: BlackBerry uses either C++ based or Java based operating system developed by Research In Motion (RIM).
Q: Does Blackberry have a spell check feature?
A: No. But includes an AutoText feature, which automatically replaces certain text you type with pre-programmed text. The AutoText feature not only corrects commonly misspelled words, but also inserts punctuation and symbols into your message automatically.
Q: Can I access my web mail on my Blackberry?
A: Yes. If you are a BlackBerry Internet Service customer, you will be able to access your webmail account. If you use BlackBerry Internet Solution, many online email service providers can be accessed via the BlackBerry Browser.
Q: How do I add email addresses?
A: From the device:
- Click on the Setup Internet E-mail Icon
- Click on E-mail Accounts link
- Click on the Add e-mail account link
- a) you can also select Create a Blackberry e-mail address from this area
- Follow the directions by entering the email address and password
Q: How do I delete an email address?
A: From the device:
- Click on the Setup Internet E-mail Icon
- Click on E-mail Accounts link
- Click on the email address you want to delete user@domain.com link
- Select the Delete link
Q: How do I change the default email address on my device?
A: If you want to set the default email address on your device follow these directions. Once done this will become the default email when composing new:
- Go to Options
- Select Advanced Options
- Select Message Service
- Under CMIME select the email and a box will drop down listing all your email addresses
- Select the email address you want to become default
- Save and exit
Q: What email accounts can I integrate my Blackberry handheld with?
A: BlackBerry provides a wireless extension of your existing email mailbox, and integrates with various email accounts using BlackBerry Internet Email Service (BIS) using "push" technology.
Q: Can I open attachments on my Blackberry?
A: Blackberry provides an attachment service that allows you to open and view email attachments on your BlackBerry. Get all the information you need while you're on the go with the ability to open and view email attachments on your BlackBerry device, whether you have integrated your device using BES or BIS.
Q: Can I make modifications on my email using my Blackberry?
A: Depending on the BlackBerry device and software version you are using, you may be able to open and view email attachments on your BlackBerry, however you cannot modify them. Third party applications are available to edit attachments that you receive on your BlackBerry device.
Q: Can Blackberry be used for Macintosh computers?
A: BlackBerry is compatible with Windows 95/98, Windows NT, Windows 2000 and Windows XP. Third-party software PocketMac® for BlackBerry, from Information Appliance Associates, allows Macintosh® users to synchronize their data between their BlackBerry wireless device and Entourage®, their address book, iCal®, Now Contact®, Now Up-To-Date® and Stickies.
Q: What is BIS?
A: BIS stands for Blackberry Internet Service. Basically, this is a service from your provider that lets you receive email and access the internet on personal Blackberries. BIS differs from BES, or Blackberry Enterprise Server, in that BIS retrieves personal email whereas BES retrieves corporate email. Normally, BIS provides push email for up to 10 non-corporate email accounts and some form of internet data service, whether that be a set MB limit, or unlimited.
Q: Who needs BIS?
A: If you are not working for a company that has their own BES server, then you will most likely need to use BIS to access your email and the internet.
Q: What is BES?
A: BlackBerry Enterprise Server is a wireless email solution designed for businesses with Microsoft® Exchange or Lotus® Domino™ server environments. It includes both desktop software and Enterprise Server software that work together to seamlessly manage the link between the handheld devices and corresponding email accounts.
Q: What are the Benefits of BIS over BES?
A: Get personal email delivered to your Blackberry
- Doesn't require you to set up a BES server.
- No BES licensing fees.
- The easiest solution for those who don't work for a company with a BES server, or for those who want to use a Blackberry for strictly personal use.
Q: What support is available for BES?
A: Support is available during normal regular Customer Care Hours.
- Monday – Friday: 9am – 9pm
- Saturday 9am – 9pm
- Sunday 9am – 8pm
